PART A
TRUE AND FALSE
1. Eye contact and facial
expressions are two other nonverbal communication techniques that vary among
cultures.
TRUE
2. Poor supervision can cost
companies dearly in the following ways such as discrimination lawsuits, high
turnover rate and litigation time and money.
TRUE
3. A successful manager will blend
principles of scientific management, human relations, and participative
management according to the needs of the situation and the employees into a
style referred to as humanistic management.
TRUE
4. De hire an employee is the most
recommended method in termination.
FALSE
5. You can fire employees for just
cause, meaning that the offense must affect the specific work the employee does
or the operation as a whole in a detrimental way.
TRUE
6. Scientific Management was introduced by Elton Mayo around 1900
FALSE
7. EEOC is a central authority that
leads and coordinates effort to enforce all laws relating to equal employment opportunity.
TRUE
8. Appraisal interview is also called
evaluation interview.
TRUE
9. Fear-and-punishment is de-motivators
in positive discipline.
TRUE
10. Employee with HIV or AIDS is protected
under American with Disabilities Act.
TRUE
11. Organizing is putting together
the money, personnel, equipment, materials, and methods for maximum efficiency
to meet an enterprise's goals.
TRUE
12. Expert power is derived from
the individual's position in an organization.
FALSE
13. Different words mean different things
to people from different background.
TRUE
14. The traditional stages of
disciplinary action in a progressive system are oral warning, written warning,
layoff with pay, termination.
FALSE
15. Negative discipline is usually
used by Theory Y style management.
FALSE
